jiligame Terms and Conditions

All deposits and withdrawals on jiligame are processed in Philippine pesos (PHP), and no currency conversion fees are applied to your account balance. Deposits are credited promptly once confirmed by the payment provider, and the minimum deposit amount for each available channel is clearly stated on the Deposit page. Withdrawals are processed within the timeframe indicated at the time of your request, subject to standard verification checks. jiligame reserves the right to request supporting documentation before processing any withdrawal to ensure the security of your funds. You may only withdraw funds to a payment method that belongs to you and matches the name on your registered account. Any attempt to use payment methods belonging to third parties may result in the suspension of your account pending investigation. We strongly encourage all members to review the current deposit and withdrawal options on the Deposit page before initiating any transaction.

All bonuses and promotional offers available on jiligame are subject to specific terms, including wagering requirements, minimum deposit thresholds, and validity periods, which are stated clearly on the Promotion page at the time each offer is active. Bonuses are intended for personal recreational use only and may not be transferred, sold, or exchanged for cash unless the applicable wagering requirements have been fully met. jiligame reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where there is evidence of abuse or misuse of promotional offers. Only one active bonus may be applied to an account at any given time unless otherwise stated in the specific promotion terms. Players who are found to be exploiting bonus structures through coordinated or systematic betting patterns may have their bonuses voided and their accounts reviewed. All bonus-related disputes must be raised with our support team within seven days of the relevant transaction. We encourage all members to read the full terms of any promotion before opting in.

All bets placed on jiligame are final once confirmed, and no cancellations or amendments will be accepted after a wager has been submitted. Sports betting markets, odds, and live in-play options are subject to availability and may be suspended or removed at any time due to technical issues, event cancellations, or regulatory requirements. In the event of a technical error that results in an incorrect price or payout being displayed, jiligame reserves the right to void the affected bets and return stakes to the relevant accounts. Live casino games are governed by the rules of the individual game provider, and any disputes regarding game outcomes must be raised within 24 hours of the session in question. Players are responsible for ensuring they have sufficient funds in their account before placing any bet, as bets placed with insufficient balance will not be processed. jiligame does not accept responsibility for losses arising from a player's failure to understand the rules of a particular game or market. All gaming activity on the platform must be conducted in good faith and in accordance with these terms.

jiligame is committed to providing a safe and responsible gaming environment for all Filipino players. We strongly encourage all members to set personal deposit limits, session time reminders, and to take regular breaks from gaming activity. If you feel that your gaming habits are becoming difficult to control, we urge you to visit our Responsible Gaming page for guidance on the tools and resources available to you. Players who wish to take a temporary break or permanently close their account for responsible gaming reasons may do so by contacting our support team. jiligame will never use marketing communications to encourage a player who has self-excluded or requested a cooling-off period to return to the platform. We remind all members that gaming is intended solely as a form of entertainment and should never be used as a means of generating income or recovering financial losses. The platform is strictly for adults aged 21 and above, and we take our obligation to protect vulnerable players seriously.

jiligame collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. The personal information you provide during registration is used to verify your identity, process transactions, and communicate with you about your account and any promotions you have opted into. We do not sell your personal data to third parties, and we implement appropriate technical and organisational measures to protect your information from unauthorised access or disclosure. By registering on the platform, you consent to the collection and use of your data as described in our Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data at any time, subject to any legal obligations that require us to retain certain records. Any changes to our data practices will be communicated through an update to the Privacy Policy, and continued use of the platform after such an update constitutes acceptance of the revised policy.

jiligame provides its platform on an "as available" basis and does not guarantee uninterrupted access to any service at all times. We are not liable for any losses arising from technical outages, internet connectivity issues, or events beyond our reasonable control, including but not limited to natural disasters, regulatory changes, or third-party service failures. In no event shall jiligame's total liability to any member exceed the amount deposited by that member in the 30 days preceding the event giving rise to the claim. We do not accept liability for any indirect, consequential, or punitive losses, including loss of profits or opportunity, arising from your use of the platform. Nothing in these terms limits our liability for fraud, gross negligence, or any other matter that cannot be excluded under applicable Philippine law. Players are encouraged to review the FAQ page for guidance on common issues before submitting a formal complaint. All formal complaints must be submitted in writing to our support team and will be acknowledged within five business days.